At Velonixshop, all products are shipped from our UK-based warehouse for fast and reliable delivery within the United Kingdom. Please read our shipping policy carefully.
**Processing Time** - Orders are usually processed within 1 business day. - Orders placed on weekends or public holidays are processed on the next business day.
**Shipping Methods & Estimated Delivery** - Standard UK Shipping: 2–5 business days - Express UK Shipping: 1–3 business days (if selected) - Since all products are shipped from the UK warehouse, deliveries are faster than international shipping.
**Shipping Costs** - Shipping fees are calculated at checkout based on the chosen shipping method. - Free standard shipping promotions (if available) will be automatically applied.
**Order Tracking** - You will receive a tracking number via Shopify once your order is shipped. - Use the tracking link to monitor your order’s progress.
**Delivery Issues** - Please make sure your shipping address is correct to avoid delays. - Velonixshop is not responsible for delays caused by the carrier. - If your package is lost or damaged, contact us directly via Shopify Inbox.
**Returns & Exchanges** - Refer to our **Refund & Return Policy** for instructions on returns and exchanges.
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